By creating a CallSorted account or using the CallSorted service, you agree to these Terms of Service. If you do not agree, do not use the service. These terms constitute a binding agreement between you ("Customer") and CallSorted Pty Ltd ("CallSorted", "we", "us").
CallSorted provides an AI-powered inbound call answering, booking, and integration service. The service is provided on a subscription basis. Features available to you depend on your current plan. We may update, modify, or discontinue features with 30 days' written notice.
Subscriptions are billed monthly or annually in advance. Annual subscriptions are non-refundable after 30 days. Monthly subscriptions may be cancelled at any time; access continues until the end of the current billing period. Overage charges are billed in arrears at the rate stated on your plan page.
You may not use CallSorted to conduct illegal activities, harass or deceive callers, transmit malware, or circumvent any laws applicable to your jurisdiction. You are responsible for ensuring your use of call recording features complies with applicable laws in your jurisdiction. CallSorted reserves the right to suspend accounts in material breach of this policy.
You retain full ownership of your call data, transcripts, and business information. CallSorted processes this data on your behalf to provide the service. You grant CallSorted a limited licence to process, store, and transmit your data as necessary to operate the service. See our Privacy Policy for full details.
CallSorted targets 99.9% monthly uptime for its core call answering service. Scheduled maintenance windows are excluded. In the event of a material service failure exceeding 1% in any calendar month, affected customers are eligible for a prorated service credit on request. Credits are the sole remedy for service unavailability.
To the maximum extent permitted by law, CallSorted's liability for any claim arising from these terms or your use of the service is limited to the fees paid by you in the 12 months preceding the claim. CallSorted is not liable for indirect, consequential, or incidental damages.
These terms are governed by the laws of New South Wales, Australia. Disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.
CallSorted.ai · privacy@callsorted.ai · One International Towers, 100 Barangaroo Ave, Sydney, NSW 2000, Australia