CUSTOMER STORIES

Real businesses. Real results.

How service businesses across Australia, the UK, and US are recovering revenue they didn't know they were losing.

🔧
North Shore Plumbing
Sydney, NSW
+$47,000
recovered calls/mo
"Before CallSorted, we were missing 30% of inbound calls after 5pm. Now every single one gets answered and 94% book a job."
Mark O. · Owner
🦷
Bayside Family Dental
Melbourne, VIC
−74%
no-show rate
"The waitlist fill feature alone paid for the entire year. A cancellation gets filled in under 10 minutes."
Dr. Sarah K. · Principal Dentist
🧠
Richmond Allied Health
Richmond, VIC
3.2 hrs
saved per day at front desk
"Our receptionists used to spend half their shift answering calls about appointments. Now they actually focus on patients in the room."
James T. · Clinic Director
⚖️
Morris & Webb Legal
Brisbane, QLD
$840
avg new matter value after hours
"We brief every after-hours enquiry, run the conflict check, and send the intake form — all before we even open the next morning."
Claire M. · Managing Partner
📊
Thornton Accounting
Perth, WA
4× capacity
during BAS season
"Tax season used to be a nightmare. CallSorted triages every call, routes urgent ones, and handles the rest."
Andrew P. · Director
🩺
Crown Street Medical
Surry Hills, NSW
94%
first-call resolution rate
"Patients get answers fast. Medicare details captured, appointment booked, doctor notified — all in under 90 seconds."
Dr. Wei L. · Practice Manager
🛍️
Agora Homewares
Online · AU/NZ
+27%
support calls resolved first contact
"Order status, tracking, returns — CallSorted handles all of it. Our support team now only handles cases that need a human."
Lena B. · Customer Ops Lead
🏡
Capital Realty Group
Canberra, ACT
< 60 sec
avg response to enquiries
"A rental enquiry that used to wait 2 hours now gets a response in under a minute. We've filled 11 inspections we would have lost."
Nicole F. · Director of Property

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