Retailers calling to place orders. New stockists enquiring about terms. Account managers out on the road. CallSorted handles inbound wholesale calls 24/7 so no order enquiry goes unanswered.
Your warehouse team is fulfilling yesterday's orders when today's phone rings. Someone has to stop what they're doing — or the call goes unanswered.
A retailer enquiring about stocking your product is a high-value lead. If they reach voicemail, they'll approach a competitor brand.
Existing customers calling about orders, invoices, and stock availability need prompt responses — or they start looking for more reliable suppliers.
When is my order arriving? Can I change the delivery address? These calls are routine but time-consuming.
Trade pricing questions, minimum order quantities, payment terms — all common calls that take your team off more important work.
Your NZ, UK, or US stockists call outside Australian business hours. If nobody's there, the relationship suffers.
Every missed call from a retailer is a potential order that goes elsewhere. CallSorted ensures every enquiry gets an immediate, professional response.
Existing customers feel valued when calls are answered promptly. Better responsiveness means lower churn and more reorders.
New retailer enquiries get immediate attention — not a voicemail that gets returned 2 days later when they've already moved on.
Book a 15-minute demo. We'll show you how CallSorted handles trade enquiries, order calls, and account management for your exact business.
Book a 15-minute demo →