Every quarter. Every EOFY. The same questions, the same surge, the same overwhelmed team. CallSorted handles the call volume at BAS and tax deadlines so your agents stay on the work that matters.
Four times a year, your phones go mad. Clients calling about figures, due dates, payment options, and ATO queries — all at once.
Every practice hits the same wall. Call volume triples. Staff are stretched. Something always falls through the cracks.
Clients receiving ATO letters, payment plans, or audit notices call in a panic. They need reassurance and guidance immediately.
Chasing clients for receipts, invoices, and statements over the phone is inefficient. But clients call about them anyway.
Clients who can't pay their tax liability on time need to discuss options. These calls are sensitive and time-consuming.
A potential new client calls during the EOFY rush. If they reach voicemail, they find someone who picks up.
BAS week, EOFY, STP deadlines — CallSorted handles the call spike so your team doesn't feel it. Consistent service all year round.
Trained to handle ATO-related calls professionally — capturing details, providing reassurance, and escalating genuine urgency appropriately.
Every unnecessary interruption costs you billing time. CallSorted filters and handles routine calls so agents focus on lodgements and advice.
Book a 15-minute demo. We'll show you how CallSorted handles your BAS, EOFY, and ATO call types.
Book a 15-minute demo →