New patient enquiries. Cancellation and rebooking requests. GP referral follow-ups. CallSorted handles the call volume so your physios stay in the treatment room and patients always get through.
Your physio is mid-treatment. The phone rings at reception. If reception is also with a patient, the call goes unanswered — and that new patient tries the next clinic.
Cancellations are disruptive but inevitable. When they're not handled immediately, the slot sits empty. CallSorted captures cancellations and triggers waitlist fill.
A GP has referred a patient. The patient calls to book. If they can't get through in the first two tries, the referral is lost.
Patients research physios at night. If they can't book by phone at 8pm, some will go elsewhere rather than wait until morning.
A 15% no-show rate is $50,000+ per year in lost revenue. Phone confirmations and reminders cut this in half — if someone's making the calls.
Keeping the waitlist moving — calling patients when slots open, confirming appointments — is a part-time job on its own.
Every call handled by CallSorted is a treatment session not interrupted. More patient contact time. Better clinical outcomes.
When a cancellation comes in, CallSorted captures it and triggers your waitlist flow — so cancelled slots get filled faster.
Consistent appointment confirmations and reminders mean your schedule actually runs as planned. Less wasted time. More revenue per day.
Book a 15-minute demo. We'll show you how CallSorted handles new patient bookings, cancellations, and GP referrals for your clinic.
Book a 15-minute demo →