🩺 Built for Medical

Every patient call answered Automatically.

AI receptionist purpose-built for Australian medical practices. Triages urgency, books appointments, verifies Medicare — in under a second. Triages urgent vs routine, books into the right clinician's calendar, verifies Medicare.

✓ No card ✓ Best Practice / Cliniko native ✓ Live in 10 min
app.callsorted.ai
LIVE · Alex answering now
📞 Incoming call
Booking…
0.8sPickup
94%first-call resolution
24/7Always on
THE MEDICAL PROBLEM

Your team should be doing billable work — not answering the phone.

🩺

Symptom triage

Urgent vs routine classified on the call. Red-flag symptoms escalated to triage nurse immediately.

💳

Medicare & insurance

Medicare + private cover captured and verified against your clinical software on the call.

📅

Intelligent booking

Matches patient to the right clinician. Same-day bookings for urgent cases.

94%
First-call resolution
42%
Fewer no-shows
0.8s
Avg pickup
3.1hr
Saved / week
Measured across Medical customers · Q1 2026
🩺
MEDICAL CUSTOMER
CASE STUDY
“Our reception team went from drowning to organised. CallSorted handles the 60% of calls that used to eat their day.”
Dr. Priya Nair
Practice Principal · Medical centre · Western Sydney
94%first-call resolution
0.8spickup time
4.9★satisfaction
YOUR STACK, SORTED

Native integrations for medical.

Best Practice
Medical Director
Cliniko
HotDoc
Coreplus
Zedmed
Google Calendar
Xero
MYOB
Zapier
Slack
REST API
ANSWERS

The questions medical teams always ask.

Can't find yours? Book a tailored demo — a real human from our Medical team will walk you through.

Is it HIPAA / Privacy Act compliant? +
Yes. All data stays in AWS Sydney. We're SOC 2 Type II, ISO 27001, AU Privacy Act compliant and HIPAA-aligned. No patient data is used for training.
Does it integrate with my clinical software? +
Native integration with all major Australian GP practice software. Appointments, Medicare, clinical notes — all auto-populated.
Can it handle urgent symptoms? +
Yes. Red-flag symptoms (chest pain, stroke indicators, severe bleeding) trigger immediate triage-nurse escalation with zero delay. Non-urgent calls are booked normally.
What about privacy of caller recordings? +
Calls are recorded with consent per state law. Recordings are encrypted at rest, retained per your policy, and deletable on patient request.
OTHER INDUSTRIES

CallSorted for every service business.

FOR MEDICAL PRACTICES

Stop losing missed patient calls.

15-minute demo. Tailored to your medical practice. Live call with your exact setup.