AI receptionist for Australian retail and eCommerce. Resolves orders, returns, and product queries on first contact — 24/7. Looks up orders live, processes returns, answers product and sizing questions from your catalogue.
Caller verified, order looked up in your store backend, tracking and ETA read out — and SMSd — on the call.
RMA created, return label emailed, replacement dispatched. Refund flagged to finance for one-tap approval.
Trained on your catalogue, size charts, materials and policies. Answers like a senior sales associate — not a script.
“Peak season used to mean a 40-minute hold queue. Now order, returns and sizing calls resolve on first contact — our CSAT jumped to 4.8.”
Can't find yours? Book a tailored demo — a real human from our Retail & eCommerce team will walk you through.
15-minute demo. Tailored to your retail & ecommerce practice. Live call with your exact setup.