Terms of Service
The terms governing your access to and use of our website and services.
Welcome to CallSorted.ai. These Terms of Service ("Terms") govern your access to and use of the website located at callsorted.ai and any related services, tools, or platforms provided by CallSorted.ai ("we," "us," or "our"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. About CallSorted.ai
CallSorted.ai is a leading global AI consultancy delivering transformation services that guide the world's foremost enterprises, governments, and institutions into the new era of artificial intelligence. Our registered business address is:
Tower One, Barangaroo International Towers Sydney
100 Barangaroo Avenue
Barangaroo NSW 2000, Australia
2. Eligibility
You must be at least 18 years of age to use our website and services. By using our website, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms. If you are accessing our services on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.
3. Services
CallSorted.ai provides AI consulting, strategy, and transformation services to enterprise and government clients. The specific scope, deliverables, timelines, and fees for any engagement will be governed by a separate written agreement, statement of work, or proposal entered into between you (or your organisation) and CallSorted.ai. These Terms govern your use of our website and general interactions with us; they do not replace or override any specific engagement agreement.
4. Use of the Website
You agree to use our website only for lawful purposes and in a manner that does not infringe upon or restrict the rights of others. Specifically, you agree not to:
- Use the website in any way that violates applicable local, national, or international law or regulation.
- Attempt to gain unauthorised access to any part of the website, its servers, or any connected systems or databases.
- Introduce viruses, trojans, worms, or other malicious or technologically harmful material.
- Use automated tools, scrapers, or bots to access, monitor, or copy any content from the website without our prior written consent.
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
- Interfere with or disrupt the integrity or performance of the website or its related systems.
We reserve the right to restrict or terminate your access to the website at any time, without notice, if we reasonably believe you have breached these Terms.
5. Intellectual Property
All content, materials, trademarks, logos, designs, text, graphics, software, and other intellectual property displayed on this website are owned by or licensed to CallSorted.ai and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from our website without our prior written permission.
Nothing on this website grants you any licence or right to use any intellectual property belonging to CallSorted.ai or any third party, except as expressly stated in these Terms.
6. User Content
Where you submit content to us through the website — including enquiry forms, messages, feedback, or other materials ("User Content") — you grant us a non-exclusive, royalty-free, worldwide licence to use, store, and process that content for the purpose of responding to your enquiry, providing our services, and improving our offerings. You represent that you have all necessary rights to submit such content and that it does not infringe any third-party rights.
7. Confidentiality
Any confidential information exchanged between you and CallSorted.ai in relation to a potential or existing engagement will be handled in accordance with the confidentiality obligations set out in the applicable engagement agreement. Information submitted through general website forms is not considered confidential unless a separate agreement is in place.
8. Third-Party Links and Services
Our website may contain links to third-party websites, tools, or services that are not owned or controlled by CallSorted.ai. We are not responsible for the content, privacy practices, or availability of any third-party sites. Inclusion of a link does not imply endorsement. Your use of third-party sites is at your own risk and subject to their respective terms and policies.
9. Disclaimers
Our website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, CallSorted.ai disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the website will be uninterrupted, error-free, secure, or free from viruses or other harmful components. Any content or information obtained through the website is accessed at your own discretion and risk.
Nothing on this website constitutes professional advice. Any general information provided is for informational purposes only and should not be relied upon as a substitute for professional consultation tailored to your specific circumstances.
10. Limitation of Liability
To the maximum extent permitted by applicable law, CallSorted.ai, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, business opportunity, or goodwill — arising out of or in connection with your use of, or inability to use, the website or any content therein, whether based in contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.
Where liability cannot be excluded by law (including under the Australian Consumer Law), our total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed AUD $100.
11. Indemnification
You agree to indemnify, defend, and hold harmless CallSorted.ai and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in connection with your breach of these Terms, your use of the website, or your violation of any applicable law or third-party rights.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.
13. Modifications to These Terms
We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the website after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
14. Termination
We may suspend or terminate your access to the website at any time, without prior notice or liability, for any reason, including if we reasonably believe you have violated these Terms. Upon termination, all provisions of these Terms that by their nature should survive — including intellectual property, disclaimers, limitation of liability, and indemnification — shall continue in full force and effect.
15. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia, for the resolution of any disputes arising out of or in connection with these Terms or your use of the website.
16. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
17. Entire Agreement
These Terms, together with our Privacy Policy and any separate engagement agreements, constitute the entire agreement between you and CallSorted.ai with respect to your use of the website. They supersede all prior or contemporaneous communications, proposals, and representations, whether oral or written, relating to the subject matter herein.
18. Contact Us
If you have any questions about these Terms of Service, please contact us:
CallSorted.ai
Tower One, Barangaroo International Towers Sydney
100 Barangaroo Avenue
Barangaroo NSW 2000, Australia
Email: legal@callsorted.ai