♿ NDIS providers lose 45% of referral calls from unanswered phones

Never Lose Another
NDIS Participant Referral
to a Missed Call

When NDIS participants and planners look for support services, they call the first provider who answers. Make sure that's you. CallSorted.ai answers every call, captures support requests and care details, and notifies you instantly - so you never lose a referral to voicemail.

Every NDIS Provider Knows These Headaches

You're focused on delivering quality support. But answering every phone call while managing participant care, documenting sessions, and handling admin? That's where referrals slip through the cracks.

📞

Calls During Support Sessions

You're providing care to a participant, a planner calls with a referral. Your phone goes unanswered. They call another provider who answers immediately.

NDIS Planners Call Once Only

Planners are busy. They call one provider, if unanswered, they move to the next. One missed call = one lost referral you'll never know about.

👥

Out-of-Hours Calls Missed

Participants or planners calling after hours get voicemail. If it's urgent support request, they find another provider.

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Vague Referral Details from Voicemail

Planners leave minimal information. You call back, they're busy, more phone tag. Referral goes cold.

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Can't Assess Participant Needs

Disability type? Support level needed? Funding available? Without details, you can't confirm you're a good fit before following up.

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Lose Revenue from Unanswered Calls

One missed planner call = missed quarterly funding = loss of potential $10K+ contracts.

Emergency Call Answered
AI picks up instantly, 24/7
Plumbing Issue Identified
Burst pipe, blocked drain, gas leak...
Location & Urgency Captured
Address, access info, how urgent
You Get a Text Instantly
All details on your phone in seconds

Your AI Receptionist for NDIS Providers

CallSorted.ai answers every NDIS-related call like a real receptionist who understands disability support. It captures referral details, participant needs, and funding information - notifying you instantly so you never miss another opportunity.

  • Answers NDIS Calls 24/7
    Planners calling outside business hours, participant emergencies - every call gets answered instantly
  • Captures Referral Details
    Gets participant name, disability type, support needs, NDIS plan number, and funding amount
  • Asks About Support Required
    Identifies service type - personal care, community access, skill building, specialist support
  • Notifies You Immediately
    Participant name, phone, disability type, support needs, funding - all sent to your phone in seconds
  • Ensures No Referral Falls Through
    Captures complete information so you have everything needed to follow up with planners and participants

See CallSorted.ai Handle an
NDIS Participant Intake

Watch our AI receptionist handle a referral call from an NDIS planner - capturing all participant details and support needs you need to assess the referral.

Participant info captured
Disability type noted
Support needs identified
Referral confirmed

Built for NDIS Service Delivery

Understands NDIS Processes

Our AI knows NDIS terminology, referral processes, and the urgency of planner callbacks. It captures the information planners need to hear.

📋

Captures Complete Referral Data

Gets participant disability, support type needed, NDIS plan details, funding information - everything for a complete intake.

📱

Instant Referral Alerts

Get text notifications immediately after each call. Respond to planners same-day and win contracts competitors miss.

NDIS Providers Using CallSorted.ai
Capture 45% More Referrals

When every planner call gets answered and every referral detail is captured, your pipeline fills with quality NDIS participants and growing contracts.

45%
More NDIS referrals captured per month
24/7
Every call answered, even after-hours emergencies
<60s
Average time to receive full referral details
$50K+
Average additional quarterly revenue from recovered referrals

Stop Losing NDIS Referrals to
Unanswered Phone Calls

Every missed planner call is revenue going to a competitor. Start your free trial today and never lose another NDIS referral.

Start Your 14-Day Free Trial

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